Worldpay for platforms Status

Worldpay for platforms

All Systems Operational

About This Site

Worldpay for platforms

Occasionally we may schedule maintenance or experience unplanned outages. These may impact the availability of our services, we do endeavor to restore services as quickly as possible and appreciate your patience during these times.

This page will be used to update you on any active issues and progress made towards resolutions.

Use the "Subscribe to Updates" button, to have updates of outages sent straight to your Email or via SMS.
Visit Worldpay for platforms Support to get in contact.

Portal Operational

REST API Operational

SOAP API Operational

Sandbox Systems Operational

Bank / Payment Gateway Services Operational

Boarding and Partner Portal Operational

Reporting and Settlement Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 12, 2026

No incidents reported today.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

Settlement Delay – New Zealand

Resolved - Please be advised that regretfully New Zealand merchants did not receive settlement yesterday – Monday, 2nd February 2026. The settlement that should have been received yesterday has been processed now and will be received today, as well as any settlements that are also due today. We apologise profusely for any inconveniences caused.
Feb 3, 05:29 UTC

Feb 2, 2026

Important: Industry incident resulting in delayed settlement

Resolved - This incident has now been resolved. All settlements have been received; we thank you for your patience and understanding as we awaited updates.
Feb 2, 05:24 UTC

Update - UPDATE 29/01/2026: Further to the previously provided information, the RBA have notified the industry that there may be the possibility of Late Rejections as a result of the incident on the 27 January 2026. We will continue to provide updates as they come to hand.
Jan 29, 05:02 UTC

Monitoring - Worldpay for Platforms uses Direct Entry payments to provide settlement funds to you.

We wish to advise that on the 27 January 2026, the Reserve Bank of Australia (RBA) experienced an incident affecting file transfers between the Reserve Bank Information and Transfer System (RITS) and the wider industry. This disruption has resulted in delayed settlement for a subset of Direct Entry payments, which may cause affected merchants in receiving direct credit and/or direct debit payments.

A full reconciliation of all incoming and outgoing payments is currently being undertaken at an industry level. Funds cannot be released until this process is completed, and at this stage, no confirmed timing has been provided.

Please note that all Worldpay for Platforms systems operated normally on 27 January. The delay is occurring with our other banking partners. Our banking partner has confirmed that Direct Entry payments dated 28 January are not impacted.

We understand how important timely access to settlement funds is for your business. We are actively monitoring the situation and will provide further updates as soon as new information becomes available.
Jan 28, 06:25 UTC

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026